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Intentional Sitebuilding

July 10 2017

In this 9 part series I look at some of the underlying reasons that site builders are diverted away from the mindsets of their clients, thereby potentially causing communication challenges between client and vendor.

UXrevu #6 - Simplifying for Better Engagement

October 26 2013

Membership organizations run by volunteers gain a lot of value from using a powerful commercial website management system. The shared tools bring benefits to all the individual organizations and produce better websites, economically. But where is the boundary between the shared tools and the need to individualize user engagement?

UXrevu #5 - Making a Personal Home Page More Personal

October 16 2013

Part 2 of our look at usability issues that arise for our student user as she tries to find her way around a newly launched university website. We look more in depth at the specific obstacles she faced and also at another web site that she can really understand well.

UXrevu #4 - Thinking Outside the Inbox

October 12 2013

One student's response reveals a key flaw to sweeping changes on a university web site. The search for a new student email inbox proves to be difficult for a surprising reason.

UXrevu #3 - The Impossibility of Buying Bus Tickets Online

October 10 2013

A user wants to buy 2 bus tickets on a bus company's website. Seems simple enough but this one missing feature turns the task into mission impossible.

UXrevu #2 - Why a College Course Info Page Was So Hard to Find

October 5 2013

A community college website user is looking for a course information page that she stumbled across the day before. It seems easy enough but something got left out of the design. I explain what was missed and why.

UXrevu #1 - Value Oriented Design

October 1 2013

Will increased JavaScript screen interactivity really provide a better UX and help users get the value from a website? In this first edition of my UXrevu series, I examine such a site and proposes a powerful way to measure effectiveness of any website.